Elevate Your Brand with High-Level Review Management
Today, I want to take you on a journey through the incredible benefits of the High-Level reputation management system. Whether you're looking to boost your online presence or automate your review responses, I've got you covered. Let's delve into how you can effortlessly manage and amplify your business's online reputation with a touch of AI.
Let's Start with Your Dashboard
Inside your High-Level account, the reputation tab is your best friend. Here, you can view the overview of all your reviews over the past six months, including the number of five-star reviews received and your invite trend. You'll find insights into your latest review responses, including the sender's email and how the review was sent. All your newest reviews are just a click away.
Sending Review Requests: A Key Strategy
Switching to the requests section, you’ll see all the review requests sent on your behalf. Sending these requests is crucial for building a robust online reputation. The reviews area then helps streamline responses, allowing for manual replies. Here, you can sort reviews by rating, source, date, and filter out spam effortlessly.
Streamline with AI: The Set and Forget Approach
One of my favorite features is the ability for AI to handle review responses. If you're managing reviews for clients, this is a game-changer. Set up the AI to automatically respond, and let it do the heavy lifting for you. For those interested, there's an unlimited AI plan available—I’ll include the link in the video's description.
Design and Customize Your Review Tool
The review widget within High-Level can be customized to your liking. Choose your review source, design the layout, and customize the appearance. Opt for a grid or even a masonry layout—it’s up to you. Don't forget to include interactive elements like the 'write a review' button for seamless interactions on your website.
Integrate Across Platforms
Whether you're using the High-Level Builder or just embedding code, display reviews easily on any website. Integrate with Yext for listings and even resell services for added profit. Customize your reviews AI settings to automate replying on various platforms, or even send SMS requests following specific triggers.
Explore Social Media Sharing with the Social Planner
Expand your reach by leveraging the Social Planner. Here, you can post reviews directly to your social media accounts. Choose the review source and rating level—most likely those glowing five-star reviews. Then, decide which platforms to promote on, from Google Business to LinkedIn. Schedule posts to maximize visibility.
Automation is Key: Setting Up Triggers
Diving into the automations, High-Level allows triggering review requests via email, SMS, or WhatsApp at any step in your workflow. For example, sending a request post-appointment is simple. This flexibility ensures no opportunity to capture feedback slips by.
Community Support and Resources
Thank you for joining me today—your time is truly valued. If you have questions or need further assistance, head over to our community. Resellers can access our events calendar and join open office hours. Not a member yet? My Vision Agency offers various support plans to align with your business goals.
Join Me at My Vision Agency
To those not yet using High-Level, clicking through my affiliate link allows you to sign up directly while gaining access to exclusive bonuses. For current customers seeking to expand into reselling or leveraging our full suite of tools, there's an option just for you.
I’m here to support your journey towards making your business vision a reality. Have a fantastic day, and I look forward to seeing you in open office hours. Go make your vision a reality, and remember, your reputation is just a review away. Bye!